Privacy Policy

National Property Service Group ("NPSG", "we", "our") respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. We collect only what we need to help you with property damage recovery, and we are transparent about sharing your information with the certified contractor partner who performs your free inspection and estimate.

We collect information you provide directly, such as your name, phone number, email, property address, and a description of your situation, when you request an assessment or contact us. We also collect basic technical data (such as device type and pages visited) to keep our site secure and improve the experience.

We use your information to respond to your requests, schedule and conduct property assessments, coordinate recovery work on your behalf, and communicate with you about your project. We do not sell your personal information.

To deliver your free inspection and estimate, NPSG shares the information you submit with a certified contractor partner in our network. This is a core part of how our service works: NPSG coordinates your recovery, and a vetted, licensed, and insured contractor partner performs the on-site inspection and prepares your estimate at no cost to you.

The information we share with the contractor partner typically includes your name, phone number, email address, property address, and the description of damage you provided, so they can contact you and prepare for the visit. We share only what the contractor needs to schedule and complete your inspection and estimate.

By submitting a request through our website, phone line, or assessment form, you authorize NPSG to share your information with a certified contractor partner for this purpose, and you consent to be contacted by NPSG and that partner about your free inspection and estimate.

We may also share information with service providers who help us operate our website and communications (such as hosting, analytics, and email delivery), and when required by law or to protect the rights, property, or safety of NPSG, our customers, or others.

You can request access, correction, or deletion of your personal information at any time by contacting us. You can also opt out of non-essential communications.

Questions about this policy? Email privacy@npsg.com or call (800) 555-1234.